Terms & Conditions Of Hire

Bookings are accepted on the basis that the Terms and Conditions of Hire have been read and agreed. A link to these Terms and Conditions will be provided as part of your booking confirmation email and /or your booking fee email and on receiving your deposit we will assume you have read and agreed to these terms and conditions.

Outdoor bouncy castle hires and soft play hires are only available to be setup in your own private grassed back garden. Bouncy & Party do not setup bouncy castle or soft play in communal, common or areas where other residents have right of use.

IMPORTANT NOTE: The person that delivers the bouncy castle, inflatable, or hired party equipment will be the same person who will collect the bouncy castle, inflatable, or hired party equipment. BOUNCE & PARTY DO NOT SEND ANYONE TO COLLECT THE EQUIPMENT ON OUR BEHALF! You will be fully liable, negligence for new replacements and costs if the equipment is collected by anyone else except Bounce & Party.

These are the Terms and Conditions for Hire of Bouncy Castles, Inflatables and Hire Equipment which are based on the standards set out by the Health and Safety Executive and the Local Authority. Please read these carefully. By making a booking with us you acknowledge and accept these Terms and Conditions.

It is the responsibility of the person/s hiring the equipment to ensure that all the reasonable steps are taken to avoid injury or cause damage to the equipment. Please ensure that the following safety instructions are followed:

1. NO Adult should use any of the equipment supplied by Bounce & Party. All equipment supplied by Bounce & Party is solely for children's use. These units are intended for use by persons below the age of 14 YEARS (below 16 years with permission of the management on certain equipment). Please ensure no persons over this age uses the equipment.

2. A RESPONSIBLE ADULT (OVER 18 YEARS OF AGE) MUST BE SUPERVISING THE EQUIPMENT AND CHILDREN AT ALL TIMES. No person under the influence of drink or drugs should supervise or operate the equipment. Also a responsible adult, the hirer (over 18 years of age) must be present at the delivery address during delivery and collection.

3. You may be requested to provide 2 forms of ID with at least one photo and your home address. For example your driving license, your passport, a recent utility bill or bank statement. On delivery we may also request to take a photograph of the responsible person alongside the equipment for additional security purposes (Any photos taken will be deleted on collection of equipment). We reserve the right to refuse hire.

4. Please have the remaining balance payment in cash ready to pay on delivery (unless you have paid by credit/ debit card, bank transfer or any other method in advance). Sorry we do not except cheques or card payments on delivery.

5. If you do not have payment ready on delivery we reserve the right to cancel your booking. Equipment will not be setup in advance of receiving payment.

6. Always ensure the equipment is not overcrowded, and limit numbers according to the age and size of people using it. ALWAYS AVOID A MIX OF LARGE AND SMALL CHILDREN AT THE SAME TIME.

7. DO NOT allow anyone to bounce on the front step as children could easily bounce off the inflatable and get hurt. The step is there to assist users to get on and off! Always enter and exit the inflatable from the front of the step and not the sides. Any safety mats supplied are to be kept in position and users must enter and exit the bouncy castle via the matted area (Full adult supervision required!).

8. Ensure that no person with a history of Heart, Neck or Back Problems, High Blood Pressure, Joint Weakness or any person with a history of known medical disabilities are allowed to use the equipment. Also any person who feels unwell should be removed immediately.

9. Climbing, hanging or sitting on the side walls is DANGEROUS and MUST NOT be allowed.

10. Children should not be pushing, colliding, fighting, attempting somersaults, wrestling, running or behaving in a manner likely to cause injury, damage or distress to others or the equipment.

11. Do not allow anyone to be on the inflatable during inflation or deflation as this could damage both the equipment and injure the user.

12. Where applicable ensure a safety zone of 6 feet (2 metres - subject to initial safety survey) around the equipment is kept clear at all times and anchor points are accessible. Occasionally check that the inflatable equipment is securely anchored/pegged down.

13. All shoes, glasses, jewellery and badges MUST be removed before using the equipment.

14. No face paints, party poppers, coloured streamers, silly string, food, drinks, sweets, chewing gum, pens, water (hosepipes, water pistols etc), soapy water (to create foam!), pets, toys, barbecues, smoking, shoes or sharp objects are to be allowed on or near the equipment. This will avoid both choking hazards and potential soiling of the equipment. Cleaning charges apply. A cleaning charge is normally from £50.00 but maybe more depending on the severity of the soiling. Any soiling damage will be charged as per contract.

15. Do not glue/stick/attach or hang any notices or signs to the bouncy castle and equipment as this can cause injury to the users and this normally also leaves a sticky residue on the equipment which is very difficult to remove and could cause damage to any printed graphics on the castle. Cleaning and damage charges will apply.

16. ACCIDENTS: In the event of an accident occurring, please notify us immediately by telephone on: 07949 837 154. Full details must be recorded in writing, including: name and address of injured party, date, time and place of incident, circumstances of accident, responsible supervising adult. A copy of the report must be provided on collection.

17. Once the inflatable has been set up/erected by Bounce & Party, do not move or reposition the inflatable without our permission. Failure to comply may result in injury to users, any insurance invalidated and also damage to our equipment. Any damage caused by the Hirer moving or repositioning the inflatable without our permission shall deem the Hirer liable for full repair or replacement costs in addition to any loss of business as a result of such loss or damage as per hire contract.

18. Please leave the inflatables running at all times, even during light rain. However, it is strongly recommended that the inflatable should not be used in high winds or wet conditions. Please only switch off the inflatable during extremely high winds and/or torrential rain. After rain showers, any wetness including bubbling (which is normal) can be dried with the aid of a towel. We reserve the right to cancel and/or collect the equipment at any time if severe weather warning comes into force.

19. In the event that the blower stops working, ensure ALL users exit the inflatable immediately. Make sure the blower tube has not come loose, the deflation zip is still closed and that nothing is obstructing the blower. Failing all this, please contact us on 07949 837 154 for further assistance.

20. Always use the RCD plug provided (where applicable). Only used electrical equipment supplied by us, as all electrical equipment is fully tested to the appropriate Health and Safety Guidelines by a qualified electrician and fitted with British Standard approved connections. These connections are splashproof (except RCD's) and can be left out in wet weather although do not allow them to become submerged in water.

21. Do not allow any person to interfere, adjust or repair any electrical item, even if qualified to do so. Failure to do so may result in additional cost for replacement or repair of damage parts.

22. Any damage to the equipment caused by misuse, neglect, loss or failure to follow these conditions, shall deem the Hirer liable for full repair or replacement costs in addition to any court costs or any loss of business as a result of such loss or damage as per hire contract.

23. Bounce & Party can not be held liable for any damage to property (indoors or outdoors) whilst delivering or collecting equipment. It is the Hirers responsibility to ensure that on delivery and collection we have adequate access and clearances. Please also inform us of any known underground services present when securing the equipment to the ground using ground stakes (anchors).

24. Any extension cables which cannot be safely rooted out of the way of pedestrian traffic will need to be taped down and untaped at the end of the hire by the Hirer or covered with suitable shielding/matting or equivalent.

25. It is the Hirers responsibility to arrange adequate supervision of the children or vulnerable adults during setting up and packing away of the inflatable and equipment. Do not allowed the children or vulnerable adults to touch the equipment during setting up and packing away. Bounce & Party can not be held responsible for children or vulnerable adults getting hurt on our equipment during setting up and packing away.

26. CANCELLATIONS: Bouncy castle outdoor hires may be cancelled up to 1 hour before the agreed delivery time due to adverse weather. Please call 07949 837 154 to discuss if you wish to cancel for this reason. For our refund & cancellation policy please click here.

27. IMPORTANT NOTE: The person that delivers the bouncy castle, inflatable, or hired party equipment will be the same person who will collect the bouncy castle, inflatable, or hired party equipment. BOUNCE & PARTY DO NOT SEND ANYONE TO COLLECT THE EQUIPMENT ON OUR BEHALF! You will be fully liable, negligence for new replacements and costs if the equipment is collected by anyone else except Bounce & Party.

28. We reserve the right to refuse hire in the event that the Hirer or the Hirer's property is deemed unsuitable by us. Please check the sizes of the equipment and clearances required before delivery as full payment is due if inadequate space is available.

For our refund & cancellation policy please click here.

IF YOU ARE UNSURE ABOUT ANYTHING, CONTACT US ON 07949 837 154

Soft Play

It is the responsibility of the person who is hiring this Soft Play Package to ensure that all possible steps are taken to avoid injury or damage. Please ensure that the following Safety Instructions are followed:

1. The Soft Play has an age limit of 5 years old. Please ensure no one over this age uses the Soft Play equipment.
2. Please ensure that the Soft Play is kept in a clean condition. A cleaning fee will be charged should we have to clean the equipment more than what would be reasonably expected.
3. No food, drinks or chewing gum to be allowed on, within or near the Soft Play, this will avoid choking and avoidable mess. A cleaning fee will be charged should we have to clean the equipment more than what would be reasonably expected.
4. All shoes, glasses, jewellery and badges MUST be removed before using the Soft Play. Parents/guardians who enter the soft play area or walk over the padded floor tiles whilst supervising must remove their shoes. Any damage may result in the Hirer having to pay an additional fee. It is recommended for hygiene reasons that socks should be worn whilst using the Soft Play equipment.
5. No face paints, party poppers, coloured streamers or silly string to be used either on, within or near the Soft Play.
6. No smoking or barbecues near the Soft Play.
7. A responsible Adult (over 18 years old) must supervise the Soft Play at all times. Bounce & Party can supply event staff tosupervise the use of the Soft Play but at an additional cost. Bounce & Party accepts no liability for any accidents or injuries that may occur whilst the equipment is on hire.
8. Always ensure that the Soft Play is not overcrowded, and limit numbers according to the age and size of children using it.
9. Children must not push, collide, fight or behave in a manner likely to injure or cause distress to others.
10. No pets or sharp instruments to be allowed on or near the Soft Play.
11. Please ensure that an area of 3 feet (1 metre) around the Soft Play is completely clear.

General Soft Play Requirements

1. Ball Pool – please re-bag the balls prior to your agreed collection time.
2. Any damage to the equipment must be reported to Bounce & Party as soon as possible, and may result in an additional fee.
3. The Hirer will be responsible for any loss of equipment during the Hire Period and will be charged accordingly.
4. Bounce & Party are covered by Public Liability Insurance, and a copy of this is available on our website or by request.

DISCLAIMER

Please note that ALL persons using the equipment do so AT THEIR OWN RISK. The person/s or organisation hiring such equipment will be responsible/liable for any damage or injury occurring from or as a result of misuse, neglect or reckless use of such equipment hired. The guidelines above are for the safety of all people using this equipment, and it is the sole responsibility of the Hirer to ensure they are fully adhered to at all times.

Bounce & Party cannot except any responsibility for any injuries sustained by anyone using the equipment hired. It is strongly recommended that the Hirer (you the customer) has adequate public liability insurance.

You will be required to sign a copy of this disclaimer on delivery.

DECLARATION

I have read, understood and agree to abide by these conditions of hire. (I am aware that whilst in my care I am fully responsible for the inflatable and equipment and will pay for any loss or damages that may occur).

IF YOU ARE UNSURE ABOUT ANYTHING OR HAVE A QUESTION, PLEASE CONTACT US ON 07949 837 154

This Hire Terms & Conditions Policy document was last updated on 16/01/2020